Frequently Asked Questions (FAQ)

Welcome to the MA Boutique FAQ section! We're here to provide you with all the information you need for a seamless shopping experience. If you have any additional questions, feel free to reach out to our customer service team!

 **1. What is MA Boutique?**
MA Boutique is your go-to online destination for stylish and high-quality home decor and fitness essentials. We pride ourselves on curating a selection of unique pieces that blend aesthetics with functionality, helping you create inspiring spaces both in your home and gym.

2. How do I place an order?**
Placing an order at MA Boutique is simple:
1. Browse our collection and select the items you wish to purchase.
2. Click on the "Add to Cart" button for each item.
3. Once you're ready to checkout, click on the cart icon and review your selections.
4. Click on "Checkout" and follow the prompts to provide your shipping and payment information.
5. After completing your order, you’ll receive a confirmation email.

3. What payment methods do you accept?**
We accept a variety of payment methods for your convenience, including:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay

4. What shipping options are available?**
MA Boutique offers several shipping options to best suit your needs:
- **Standard Shipping**: Typically arrives within 5-7 business days.
- **Expedited Shipping**: Arrives within 2-3 business days for an additional fee.
- **International Shipping**: Available at checkout; delivery times vary by destination.

**Please note:** Shipping times may be affected by holidays, weather, and other unforeseen circumstances.

*5. How can I track my order?**
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment. Simply click on the link or enter your tracking number on the carrier's website to see its current status.

6. Can I change or cancel my order after it's been placed?**
If you need to change or cancel your order, please contact our customer service team within 24 hours of placing your order. After this time frame, we may have already processed your order for shipping, and changes may not be possible.

7. What is your return policy?**
We want you to love your purchase, but if you need to return an item, we offer a hassle-free return policy:
- **Returns are accepted within 30 days of delivery.**
- Items must be unused, in their original packaging, and accompanied by the receipt.
- To initiate a return, please contact our customer service team for a return authorization and instructions.

**Please note:** Shipping charges for returned items are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item sent).

8. Do you offer refunds or exchanges?**
Yes! Upon receiving your returned item, we will process a refund for the purchase price, excluding shipping costs. If you prefer to exchange an item for a different size or color, please note the item needs to be returned first, and we will assist you with the exchange process.

9. How do I contact MA Boutique for further questions or support?**
You can reach our customer support team by:
- **Email**: support@maboutique.com
- **Contact Form**: [Link to Contact Page]
- **Phone**: [Your Phone Number]

We strive to respond to inquiries within 24-48 hours.

10. Do you offer gift cards?**
Yes, we offer digital gift cards! They are available for purchase on our website, and you can choose from multiple denominations. Gift cards are delivered via email and can be redeemed during checkout.

11. How can I stay updated on new arrivals and promotions?**
Stay connected with MA Boutique by subscribing to our newsletter! You can sign up at the bottom of our homepage to receive exclusive notifications about new arrivals, special promotions, and stylish tips directly in your inbox.

12. Do you have a size guide for apparel?**
Absolutely! We provide a detailed size guide for all apparel and fitness items on each product page. If you're unsure about sizing, please refer to this guide before placing your order.